Viking · Los Angeles, CA

Range Repair

Ignition, burner and dual-fuel oven work on Viking professional ranges, from 30-inch units to 48-inch tops with a griddle.

  • Call-out$89, then credited
  • Hours we work8:00 am – 8:00 pm, seven days
  • Who picks up24/7
  • EquipmentViking only
Gas range with one burner cap and grate removed, showing the burner head and its igniter, oven door open below

01Said on the phone

How this one usually arrives

  • Burner ticks away for a minute before the flame catches
  • Low setting blows itself out whenever the vent hood runs
  • Flame burns yellow and leaves soot on the pan bottoms
  • Griddle or grill section heats unevenly from end to end

02On the visit

What gets checked before anything is quoted

Almost every Viking range fault is either spark, gas or heat, and the three fail in recognisable ways. Delayed ignition and a burner that lights only after a dozen clicks are usually an igniter or a harness that has taken years of spill and steam, not a valve. A flame that lifts off when the hood runs is an air-balance problem in the room as much as in the range.

  1. 01 Spark at each electrode, then the module that fires them
  2. 02 Igniter harness where it passes the burner box — heat and spill kill it there
  3. 03 Burner ports and caps for salt, grease and warping
  4. 04 Low-flame screws and manifold pressure before anything is replaced
  5. 05 Griddle and grill elements end to end, plate flatness included

03 What it costs

Priced as a range, before anything comes apart

Parts and labour on Viking equipment, band by band. Two things decide where inside a band you land: which part turned out to be at fault, and how much joinery has to come off before anyone can reach it.

The visit One flat $89 gets a technician to the kitchen and the fault found. Approve the repair and that $89 comes straight off it.

Igniter or burner assembly
$190–$440
Oven thermostat or heating element
$190–$440
Control board or touch panel
$420–$700

The band comes first, over the phone. The firm figure comes second, in your kitchen, once the fault has actually been found. Between those two moments nothing is taken apart and no part is ordered, and once you say yes the $89 already paid for the visit is deducted in full.

Worth knowing Buying your way out of the problem instead means $7,360–$15,710 for a comparable Viking replacement, before installation — so on a cabinet that is otherwise sound, almost anything in the table above is the cheaper side of the arithmetic. When it genuinely is not, you are told so in the kitchen and not on the invoice.

Reviews

What Los Angeles kitchens said afterwards

4.9/ 51,048 reviews

  • Simmer would not hold on the small burner, which matters when you cook rice every night. He set the low-flame screws properly and checked the manifold. Steady blue flame now.

    Parisa N.Westwood

  • Our range threw a fault code and shut down mid-roast. A relay board, ordered to the model plate, arrived in two days. He kept the elevator trips quiet, which our HOA appreciated.

    Efrain T.Playa Vista

  • Griddle stayed lukewarm in the middle while the edges scorched. He found a warped plate and a loose element leg, sorted both, and showed me how to season it again.

    Ramiro E.Woodland Hills

24/7 · Los Angeles, CA

Tell us what the oven is doing. We will tell you what that usually is.

$89 pays for the visit and the fault-finding, then comes off the repair. On site 8:00 am – 8:00 pm, seven days.